Welcome to Schmaus Cash Register Co & POS Systems

Welcome

Teddy Roosevelt had been president for just two years, fresh from his charge up San Juan Hill. There was no canal in Panama. Alaska, Arizona, Hawaii, New Mexico and Oklahoma were not states, only territories, and the Model-T was still a dream in Henry Ford’s mind. The year was 1903, and the Schmaus Cash Register Company was born in Chicago, Illinois.

Over 100 years and four generations later, Schmaus Cash Register Company is still going strong.

As one of the oldest cash register dealers in the country, Edward Schmaus, the founder, used to deliver his products by horse-drawn carriage. His product in those days consisted of the old brass and wood machines. Although delivery methods have changed and the brass and wood are no longer used to build cash registers, one thing has not changed in eight decades at the House of Schmaus: a total and complete dedication to service.

"Whether we sell them a low-end machine or a system, we service our customers," says Wally Pecs, owner of Schmaus Cash Register Company and P.O.S. Systems. "And that includes not only the physical maintenance and service of the product, but the after-sales service, customer training, and development of new applications. We encourage our customer to call on us even for the smallest of details. They know we want to hear from them; they appreciate that."

Schmaus Cash register is an authorized Sharp ECR dealership. Sharp has carefully paved the way and has moved into the high end of the product line. "They want to make sure their dealers are trained. Unlike some other manufacturers who dump these big computerized systems on the dealer’s lap without any foundation or preparation, Sharp is carefully paving the way and has become a major player in the high end market. Sharp is very interested in dealer training and that is important to us."

According to those that have been there, Schmaus boasts one of the most modern dealer showrooms in the industry. According to Pecs, the showroom reflects their way of doing business. "We probably have one of the nicest showrooms in the country. We keep everything immaculate. When a customer comes in, he can immediately sense our professionalism and we can conduct business in a modern comfortable environment."

The Schmaus dealership, like many others, used to sell rebuilt machines at very good prices so they had a good client base. "The market for rebuilts is mostly gone now," said Pecs. "The electronics have taken care of that and have helped to make our customers smarter. Today, our would-be clients expect more – and we give them more. We start with a survey that assesses the customer’s needs. That way we can find out about their particular problems. We can get to know their business. We can then help them by designing a system that will streamline their operation and increase their productivity. It is not easy and it requires several visits to the client. We go back and forth several times. But once the system is installed and the customers are happy, it is all worthwhile."